Refund Policy
Last updated: February 21, 2026
Refund Eligibility
We offer refunds for our services under the following conditions:
- Refund requests must be made within 30 days of purchase
- The service must not have been used extensively
- Technical issues that cannot be resolved by our support team
- Duplicate or accidental purchases
Non-Refundable Items
The following are not eligible for refunds:
- Services used beyond 30 days
- Custom development or consulting services
- Third-party integrations or add-ons
- Services purchased during promotional periods (unless stated otherwise)
How to Request a Refund
To request a refund, please:
- Contact our support team at contact@saasify.com
- Provide your order number and reason for refund
- Allow 5-7 business days for processing
Refund Processing
Once your refund request is approved:
- Refunds will be processed within 5-7 business days
- Refunds will be issued to the original payment method
- You will receive an email confirmation once the refund is processed
- Please note that it may take additional time for the refund to appear in your account depending on your bank or payment provider
Cancellation
You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will continue to have access to the service until the end of the paid period. No refunds will be issued for the remaining period unless you are within the 30-day refund window.
Contact Us
If you have any questions about our refund policy, please contact us at contact@saasify.com